Dispute DojoPractical help getting your money back.
No gated PDFs, no webinar replays. Working tools, step-by-step export guides for your delivery platforms, and straight answers to the questions operators actually ask.
Two ways to start.
Both are free, and neither commits you to anything. One gives you a number; the other gives you a walkthrough.
Free Recovery Scan
Find out what your delivery platforms may owe you — from your own transaction data, reviewed by a person.
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Instant estimate
Answer a few questions about your locations and delivery volume for a first read on what you may be losing.
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Upload your reports
Add the transaction reports from your delivery platforms. The export guides below show exactly where to find them.
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Recovery Analyst review
A Recovery Analyst reviews your actual data and replies with a real recovery number, not a guess.
Get a Demo
See the full platform with your own platforms and locations in mind: the dispute workflow our Recovery Analysts run, the Merchant Portal, executive reporting, and Ask Dojo.
Bring your hardest questions: how evidence gets assembled, what your team has to do (very little), and how pricing works for each product. If the scan gave you a number, a demo shows you how it gets recovered.
Export your platform reports.
Everything starts with the transaction reports your delivery platforms already generate. Here is exactly where each one lives and which report to download, whether you're running a recovery scan with us or auditing error charges yourself.
DoorDash
DoorDash Merchant Portal · merchant-portal.doordash.comOpen
Report to download
Financial Report → Transactions Breakdown
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Sign in to the DoorDash Merchant Portal and open the Reports page.
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Click "Financial Report", then select "Transactions Breakdown" as the report type.
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Set the date range to cover at least the last 30 days. More history gives a better read.
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Generate the report and download the CSV. That's the file we need.
Uber Eats
Uber Eats Manager · merchants.ubereats.comOpen
Report to download
Payments → Payment details
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Sign in to Uber Eats Manager and open the Reports page.
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Choose "Create report", select "Payments", then pick "Payment details".
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Set the date range to cover at least the last 30 days.
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Generate the report and download the CSV.
Grubhub
Grubhub for Restaurants · restaurant.grubhub.comOpen
Report to download
Financials → Transactions (real time)
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Sign in to Grubhub for Restaurants and open the Reports page.
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Build a report: select "Financials", then "Transactions (real time)".
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Set the date range to cover at least the last 30 days.
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Generate the report and download the CSV.
Multiple locations? Reports split by store or date range are fine. Export one file per location and upload them all. When you have the files, they go straight into the free recovery scan.
Common questions.
More resources are on the way. We'd rather publish a few guides worth using than a library of filler. Check back, or start with the scan below.
Your reports already have the answer.
Export them with the guides above, run the free recovery scan, and a Recovery Analyst will tell you what's recoverable before you commit to anything.