Dispute recovery, fully handled for you.
Connect your delivery platforms. Our Recovery Analysts handle evidence, submissions, and follow-up — with 100% human review on every case. Performance-based pricing. No long-term contracts.
Recovery overview
January 1970 · 412 locations · DoorDash, Uber Eats, Grubhub
Lifetime recovered
$3,184,900
Recovered
$158,412
Net benefit after fees
$126,730
Fee 20% · $31,682 invoiced
Recapture rate
64.0%
$158,412 of $247,519 in error charges
Recovered by month
Closed months only. Disputes still inside the platform review window are shown separately.
Recovered by location
January 1970 · highest recovery
Location 217
34 disputes recovered · avg $42
Location 104
29 disputes recovered · avg $41
Location 388
26 disputes recovered · avg $39
Location 052
24 disputes recovered · avg $40
All 412 locations
3,914 disputes recovered · avg $40
Recovered by brand
January 1970
Brand A
238 locations · 71.2% recapture
Brand B
121 locations · 58.9% recapture
Brand C
53 locations · 49.4% recapture
Still in review
Across all brands, not yet decided
Illustrative data. Figures as of January 1970.
Hand it off. Watch it come back.
You connect
Link your delivery platforms and POS. Fast setup, no engineering lift required — and no rip-and-replace.
Dispute Dojo handles everything
Our Recovery Analysts manage every dispute from claim to outcome. Evidence, submissions, follow-up — none of it falls on your team.
You track and recover
See every case, recovery rate, and revenue impact in your Merchant Portal. Ask Dojo any question about your disputes.
100% human review. Every case. No exceptions.
AI assembles the evidence package. A Recovery Analyst reviews every single case before any submission is made. We do not run automated dispute submissions — every case has human eyes on it. And we advocate for restaurants: we recover what you're owed, we don't contest every charge.
AI builds the case
Evidence assembled automatically
A Recovery Analyst verifies
100% reviewed before submission
We submit
Nothing sent without human approval
Everything we handle on your behalf.
From the moment a dispute appears to the monthly report on your desk — the entire recovery workflow, done for you.
Monitors all platforms
Dispute Dojo watches for new disputes across DoorDash, Uber Eats, Grubhub, and every delivery platform you run. Nothing is missed.
Pulls all evidence automatically
Transaction records, POS tickets, delivery logs, and order data are retrieved without your team touching anything.
AI assembles the evidence package
A structured case is built to match the reason code and each platform's specific evidence requirements — then queued for review.
100% human review before submission
Every single case is reviewed by a Recovery Analyst before anything is submitted. No automated submissions. No exceptions.
Submits on your behalf
We submit evidence to the platform through the correct channel, in the correct format, on time.
Tracks every outcome
Wins, losses, partial recoveries, and follow-ups are all tracked. Your portal always shows the current state of every case.
Root-cause reporting
Patterns across disputes surface operational recommendations — so you fix the issue causing disputes, not just fight individual claims.
Monthly performance reports
Revenue recovered, win rates by reason code, and improvement recommendations delivered every month.
Full visibility. Zero work.
Your Merchant Portal shows every case, every submission, every outcome, and every dollar recovered. You are never in the dark — you just never have to do the work.
- Every case status — from claim to outcome
- Recovery rate, win rate, and revenue recovered
- Reason code breakdown and platform comparison
- Root-cause trends and operational recommendations
- Full audit trail for every case we handled
Run your free recovery scan.
An instant estimate from your numbers now — then upload your platform reports and a Recovery Analyst replies with a real number within 2 business days.
Step 1 of 3 · Instant estimate
Next: get your real number — click Get my real number below.
Your numbers
Three inputs — the estimate updates as you type. Nothing here leaves your browser.
Across every platform you'll include below.
Estimated annual recovery: $1,700 (typically $213 – $5,370)
Next: upload platform reports for a Recovery Analyst review. Free, no commitment.
Estimated annual recovery
$1,700
Typical range $213 – $5,370 per year · ≈ $566 per location
DoorDash
≈ $22,424/mo in sales
$213 – $3,850est. $1,300/yr
Uber Eats
≈ $7,576/mo in sales
$0 – $1,520est. $402/yr
Estimate based on Dispute Dojo customer data (Dispute Dojo customer store-months, February–July 2026), as of August 2026. Actual results vary by platform mix, order volume, and issue patterns — your final number comes from a Recovery Analyst review of your real reports.
Step 1 of 3 · Instant estimate
Next: get your real number — click Get my real number below.
Frequently asked.
See what you're owed.
Start with a free recovery scan — our Recovery Analysts will show you what's recoverable before you commit to anything.
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