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Dispute recovery, fully handled for you.

Flagship

Connect your delivery platforms. Our Recovery Analysts handle evidence, submissions, and follow-up — with 100% human review on every case. Performance-based pricing. No long-term contracts.

Recovery Overview

Recovery overview

January 1970 · 412 locations · DoorDash, Uber Eats, Grubhub

Lifetime recovered

$3,184,900

January 1970All brandsAll locationsAll platforms

Recovered

$158,412

Net benefit after fees

$126,730

Fee 20% · $31,682 invoiced

Recapture rate

64.0%

$158,412 of $247,519 in error charges

Recovered by month

Closed months only. Disputes still inside the platform review window are shown separately.

Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
RecoveredIn review

Recovered by location

January 1970 · highest recovery

View all
1

Location 217

34 disputes recovered · avg $42

$1,412
2

Location 104

29 disputes recovered · avg $41

$1,186
3

Location 388

26 disputes recovered · avg $39

$1,024
4

Location 052

24 disputes recovered · avg $40

$968
·

All 412 locations

3,914 disputes recovered · avg $40

$158,412

Recovered by brand

January 1970

View all
1

Brand A

238 locations · 71.2% recapture

$92,140
2

Brand B

121 locations · 58.9% recapture

$46,270
3

Brand C

53 locations · 49.4% recapture

$20,002
·

Still in review

Across all brands, not yet decided

$38,900

Illustrative data. Figures as of January 1970.

AI drafted 3 evidence packages · Recovery Analyst review before submission
How it works

Hand it off. Watch it come back.

01

You connect

Link your delivery platforms and POS. Fast setup, no engineering lift required — and no rip-and-replace.

02

Dispute Dojo handles everything

Our Recovery Analysts manage every dispute from claim to outcome. Evidence, submissions, follow-up — none of it falls on your team.

03

You track and recover

See every case, recovery rate, and revenue impact in your Merchant Portal. Ask Dojo any question about your disputes.

Our guarantee

100% human review. Every case. No exceptions.

AI assembles the evidence package. A Recovery Analyst reviews every single case before any submission is made. We do not run automated dispute submissions — every case has human eyes on it. And we advocate for restaurants: we recover what you're owed, we don't contest every charge.

AI builds the case

Evidence assembled automatically

A Recovery Analyst verifies

100% reviewed before submission

We submit

Nothing sent without human approval

The service

Everything we handle on your behalf.

From the moment a dispute appears to the monthly report on your desk — the entire recovery workflow, done for you.

Monitors all platforms

Dispute Dojo watches for new disputes across DoorDash, Uber Eats, Grubhub, and every delivery platform you run. Nothing is missed.

Pulls all evidence automatically

Transaction records, POS tickets, delivery logs, and order data are retrieved without your team touching anything.

AI assembles the evidence package

A structured case is built to match the reason code and each platform's specific evidence requirements — then queued for review.

100% human review before submission

Every single case is reviewed by a Recovery Analyst before anything is submitted. No automated submissions. No exceptions.

Submits on your behalf

We submit evidence to the platform through the correct channel, in the correct format, on time.

Tracks every outcome

Wins, losses, partial recoveries, and follow-ups are all tracked. Your portal always shows the current state of every case.

Root-cause reporting

Patterns across disputes surface operational recommendations — so you fix the issue causing disputes, not just fight individual claims.

Monthly performance reports

Revenue recovered, win rates by reason code, and improvement recommendations delivered every month.

Merchant Portal

Full visibility. Zero work.

Your Merchant Portal shows every case, every submission, every outcome, and every dollar recovered. You are never in the dark — you just never have to do the work.

  • Every case status — from claim to outcome
  • Recovery rate, win rate, and revenue recovered
  • Reason code breakdown and platform comparison
  • Root-cause trends and operational recommendations
  • Full audit trail for every case we handled
See the Merchant Portal
Merchant Portal — Disputes
Recent activityThis week
CHB-4821$234Won
REF-0291$145Recovered
CHB-4820$89In Review
REF-0288$67Recovered
100% human review before submission
Free Recovery Scan

Run your free recovery scan.

An instant estimate from your numbers now — then upload your platform reports and a Recovery Analyst replies with a real number within 2 business days.

Step 1 of 3 · Instant estimate

Next: get your real number — click Get my real number below.

Your numbers

Three inputs — the estimate updates as you type. Nothing here leaves your browser.

$

Across every platform you'll include below.

Delivery platforms

Estimated annual recovery: $1,700 (typically $213 – $5,370)

Next: upload platform reports for a Recovery Analyst review. Free, no commitment.

Recovery estimate

Estimated annual recovery

$1,700

Typical range $213 – $5,370 per year · ≈ $566 per location

ConservativeMedianStrong

DoorDash

≈ $22,424/mo in sales

$213 – $3,850est. $1,300/yr

Uber Eats

≈ $7,576/mo in sales

$0 – $1,520est. $402/yr

Estimate based on Dispute Dojo customer data (Dispute Dojo customer store-months, February–July 2026), as of August 2026. Actual results vary by platform mix, order volume, and issue patterns — your final number comes from a Recovery Analyst review of your real reports.

Step 1 of 3 · Instant estimate

Next: get your real number — click Get my real number below.

Questions

Frequently asked.

Get started

See what you're owed.

Start with a free recovery scan — our Recovery Analysts will show you what's recoverable before you commit to anything.