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Dispute recovery, fully handled for you.

Flagship

Connect your delivery platforms. Our Recovery Analysts handle evidence, submissions, and follow-up — with 100% human review on every case. Performance-based pricing. No long-term contracts.

Dispute Command

Recovered this month

$24.8K

Open cases

47

Recovery rate

73%

Awaiting your team

0

Active casesHandled by Dispute Dojo
CHB-4821$234Won
REF-0291$145Recovered
CHB-4820$89In Review
CHB-4816$312Won
AI drafted 3 evidence packages · Recovery Analyst review before submission
How it works

Hand it off. Watch it come back.

01

You connect

Link your delivery platforms and POS. Fast setup, no engineering lift required — and no rip-and-replace.

02

Dispute Dojo handles everything

Our Recovery Analysts manage every dispute from claim to outcome. Evidence, submissions, follow-up — none of it falls on your team.

03

You track and recover

See every case, recovery rate, and revenue impact in your Merchant Portal. Ask Dojo any question about your disputes.

Our guarantee

100% human review. Every case. No exceptions.

AI assembles the evidence package. A Recovery Analyst reviews every single case before any submission is made. We do not run automated dispute submissions — every case has human eyes on it. And we advocate for restaurants: we recover what you're owed, we don't contest every charge.

AI builds the case

Evidence assembled automatically

A Recovery Analyst verifies

100% reviewed before submission

We submit

Nothing sent without human approval

The service

Everything we handle on your behalf.

From the moment a dispute appears to the monthly report on your desk — the entire recovery workflow, done for you.

Monitors all platforms

Dispute Dojo watches for new disputes across DoorDash, Uber Eats, Grubhub, and every delivery platform you run. Nothing is missed.

Pulls all evidence automatically

Transaction records, POS tickets, delivery logs, and order data are retrieved without your team touching anything.

AI assembles the evidence package

A structured case is built to match the reason code and each platform's specific evidence requirements — then queued for review.

100% human review before submission

Every single case is reviewed by a Recovery Analyst before anything is submitted. No automated submissions. No exceptions.

Submits on your behalf

We submit evidence to the platform through the correct channel, in the correct format, on time.

Tracks every outcome

Wins, losses, partial recoveries, and follow-ups are all tracked. Your portal always shows the current state of every case.

Root-cause reporting

Patterns across disputes surface operational recommendations — so you fix the issue causing disputes, not just fight individual claims.

Monthly performance reports

Revenue recovered, win rates by reason code, and improvement recommendations delivered every month.

Merchant Portal

Full visibility. Zero work.

Your Merchant Portal shows every case, every submission, every outcome, and every dollar recovered. You are never in the dark — you just never have to do the work.

  • Every case status — from claim to outcome
  • Recovery rate, win rate, and revenue recovered
  • Reason code breakdown and platform comparison
  • Root-cause trends and operational recommendations
  • Full audit trail for every case we handled
See the Merchant Portal
Merchant Portal — Disputes
Recent activityThis week
CHB-4821$234Won
REF-0291$145Recovered
CHB-4820$89In Review
REF-0288$67Recovered
100% human review before submission
Questions

Frequently asked.

Get started

See what you're owed.

Start with a free recovery scan — our Recovery Analysts will show you what's recoverable before you commit to anything.