Dispute DojoConnect what you already run.
Dispute Dojo plugs into your POS, delivery platforms, payments data, labor tools, and warehouses. No rip-and-replace, no engineering lift: your team approves access and Dispute Dojo takes it from there.
Connected sources
9
Feeds healthy
9 / 9
New cases detected
3
Recovered this month
$24.8K
Six categories. One clean model.
Every connected system lands in the same normalized model: locations, menu items, orders, and cases resolve across sources, so recoveries and reports draw from the same ground truth.
Point of Sale
The record of what was actually ordered, made, refunded, and voided. POS detail backs dispute evidence and grounds every report in what the register saw.
Payments
Connected strictly as a data source for reporting. Transaction and settlement records reconcile platform payouts against what actually reached your accounts. We don't file disputes with payment processors.
Delivery Platforms
DoorDash, Uber Eats, and Grubhub. Orders, error charges, adjustments, and payouts — the source of the disputes our Recovery Analysts work and the leakage your reports track.
Labor & Scheduling
Schedules, shifts, and labor cost by location. Staffing sits next to sales, refunds, and issue frequency instead of living in a separate tool.
Cloud Data Platforms
The warehouses and cloud storage you already maintain. We read what's useful — and can write normalized recovery and leakage data back for your own analytics.
We meet your systems where they are.
There's no single right pipe. Each source connects through whichever method your vendor actually supports — and we handle the plumbing on every one of them.
APIs
Direct connections to platform and vendor APIs, with authenticated, scoped access that you approve.
Webhooks
Event delivery the moment something happens: new orders, adjustments, and error charges arrive as they occur.
Flat files
Scheduled CSV and spreadsheet ingestion over SFTP or secure upload, for systems that only speak export.
Warehouses
Native connections to the cloud warehouse you already maintain — read from it, or have us write normalized data back.
Custom integrations
Purpose-built connectors for legacy, proprietary, and homegrown systems. If it holds your data, we'll scope a path to it.
Keep every system you run today.
Dispute Dojo is a layer on top of your stack, not a replacement for any part of it. Access stays scoped to what recovery and reporting actually need. You stay in control of it.
Your stack stays put
We connect to what exists — nothing gets ripped out, and nothing changes for your staff. Switch a vendor later and we reconnect; your history stays.
Scoped, revocable access
Read-only wherever the vendor supports it, scoped to what recovery and reporting actually need. You approve every connection and can revoke any of them.
Your data stays yours
Run in your cloud, ours, or hybrid. The normalized data we build stays yours either way.
From access to live recovery.
Setup is fast and light on your team. You approve access; we do the rest.
You approve access
Point us at the systems you want connected and approve access. That's the whole lift on your side — no engineering work, no new hardware, no staff retraining.
We validate and map
Every feed is checked and normalized. Locations, menu items, orders, and cases resolve to one model across sources before anything reports against it.
Recovery and reporting go live
Our Recovery Analysts start working disputes from the connected data, and your Merchant Portal fills in with cases, outcomes, and reports.
Once connected, the same data powers dispute recovery, executive reporting, and Ask Dojo — one model, every product.
See how the platform fits togetherFrequently asked.
Bring the stack you have.
Get a demo and we'll map your systems: what connects, how, and what your reporting looks like once everything is flowing into one place.