Dispute DojoSee the whole system. Stay out of the P&L.
Dispute Dojo gives franchisors a live network view of order issues, refunds, and recovery across DoorDash, Uber Eats, and Grubhub — and gives every franchisee done-for-you recovery of what they're owed.
Your brand is on every delivery app. Your visibility isn't.
Franchisees run their own platform portals, fight their own error charges — or don't — and report in their own formats. The brand carries the consequences either way.
A brand-level blind spot
Order issues, refunds, and error charges live in each franchisee's own DoorDash, Uber Eats, and Grubhub portals. At the brand level, nobody can see which locations have a delivery problem until guests already have.
Guests blame the brand, not the operator
A missing item or a wrong order on a delivery app reads as your brand failing, wherever it happened. Ratings and reviews punish every location that shares the name.
Recovery depends on which operator you ask
Some franchisees dispute every error charge. Most quietly eat them — each in their own way, at every location. There's no system standard, and no way to benchmark who leaks or why.
Visibility for you. Recovered revenue for them.
Dispute Dojo connects at the location level and rolls up to the system: the franchisor gets the network view, franchisees get money back, and nobody gets a new job to do.
One network view, outside the P&L
Issue rates, leakage, and recovery for every connected location, normalized across platforms and rolled up by region or operator cohort. Reporting views — never a hand in a franchisee's books.
A benefit you hand the system
Every participating franchisee gets our Recovery Analysts working their disputes: evidence, submissions, and follow-up, with 100% human review before anything goes out. It lands as support from the brand, not another mandate from corporate.
Benchmarks that settle the argument
Every location measured the same way, from the same live data. Which stores leak, which regions trend the wrong way, and whether fixes are working — visible without asking anyone to self-report.
Every franchisee, measured the same way.
The franchise network view reads from the same data our Recovery Analysts use to win disputes — order issues, error charges, and outcomes by platform. Locations that drift from the network baseline surface on their own, with the reason attached.
- Issue-rate trends for every franchised location, normalized across DoorDash, Uber Eats, and Grubhub
- Benchmarks by region, brand, or operator cohort: see exactly which stores and regions leak
- Operational alerting when a location moves outside its normal range
- Franchise reporting and compliance views built for field teams and the board
Recovered across network
$140.3K
Network recovery rate
73%
Locations connected
124
Locations on watch
6
Start with recovery. Grow into network intelligence.
Most franchise systems start by handing franchisees Dispute Recovery — it delivers value location by location and builds the dataset the network views read from.
Dispute Recovery
The system benefit. Our Recovery Analysts work every dispute for participating franchisees, from evidence to submission to follow-up, with 100% human review before anything goes out. Recovered money goes to the operator who was charged.
See Dispute RecoveryExecutive Intelligence Platform
Network rollups, franchisee benchmarks, issue-rate trends, and compliance views by region or operator cohort, built for franchise ops, field teams, and the board.
See Executive IntelligenceAsk Dojo
Plain-language answers across the network: which franchisees leak the most, where issue rates are climbing, which regions need field support — every answer with sources.
See Ask DojoFrequently asked.
Give the system a benefit. Get the visibility.
See a demo built like a franchise system: network benchmarks, compliance views, and the done-for-you recovery your franchisees would get. Or pilot the free recovery scan with a few willing operators first.