Dispute DojoPer-location visibility. Zero per-location work.
Dispute Dojo recovers error charges at every store across DoorDash, Uber Eats, and Grubhub. The results become store scorecards and roll-ups your leadership meeting can act on.
Every pain a single restaurant has, multiplied by every store you run.
These are the patterns we see across growing groups. None of them are fixed by asking GMs to do more reporting.
The roll-up eats the week
GMs export spreadsheets and ops managers stitch them together. By the time leadership sees the numbers, the week is over and the problem has grown.
A portal for every platform, at every store
DoorDash, Uber Eats, and Grubhub each keep a separate portal for each location. Chasing error charges across all of them is a full-time job nobody was hired to do.
The aggregate hides the leak
Portfolio totals can look fine while a handful of stores quietly bleed refunds. Working out which stores, and why, takes hours nobody has.
One view of the whole group, none of it compiled by hand.
The recovery work leaves your org chart entirely. What comes back is visibility your current reporting can't produce.
Recovery handled at every location
Our Recovery Analysts work disputes across every store and platform, with 100% human review before any submission. No per-location logins, exports, or chasing for your GMs.
Scorecards rank stores by opportunity
Every location gets a score and a trend built from live dispute and order data. The stores that need attention surface on their own — nobody compiles anything.
A roll-up built for the leadership meeting
Recovery, leakage, and store trends in one view, grouped by brand, region, or district. The ops review starts from shared numbers, not competing spreadsheets.
Know which stores leak — and why.
Every location gets a scorecard built from the same data our Recovery Analysts use to win disputes: error charges, refund patterns, and outcomes by platform. The stores that need attention surface on their own, and the reasons come attached.
- A score and a trend for every location, refreshed from live dispute and order data
- Leakage broken down by platform, item, and daypart, so the fix is a decision, not a hunch
- Exception flags when a store moves outside its normal range
- Roll-ups by brand, region, or district, ready for the leadership meeting
Recovered this month
$24.8K
Recovery rate
73%
Open cases
47
Locations on watch
1
Start with recovery. Grow into intelligence.
Most groups start with Dispute Recovery: it produces results while building the per-location dataset the scorecards and roll-ups read from.
Dispute Recovery
Where most groups start. Our Recovery Analysts work every dispute at every location: evidence, submission, and follow-up, with 100% human review before anything goes out.
See Dispute RecoveryExecutive Intelligence Platform
Store scorecards, delivery leakage analysis, and channel comparisons rolled up by brand, region, or district — built for owners, operators, and boards.
See Executive IntelligenceMerchant Portal
One workspace where ops leads and GMs see cases, outcomes, and store performance, with role-based access so each layer sees the level that's theirs.
See the Merchant PortalFrequently asked.
See your locations side by side.
Get a demo configured for a group like yours: store scorecards, portfolio roll-ups, and the recovery workflow behind them. Or start with a free recovery scan.