Dispute DojoYou run the restaurant. We fight the platforms.
Our Recovery Analysts recover the order-issue charges DoorDash, Uber Eats, and Grubhub take out of your payouts: evidence, submissions, follow-up, all of it. You see every result in your portal without doing the work. Performance-based, so it pays for itself.
Disputing charges is a full-time job. You already have one.
Order-issue charges are small, constant, and disputable — if someone has the time to dispute them. In a small restaurant, nobody does.
The window closes while you're slammed
Every disputable charge comes with a deadline and its own platform process. Those deadlines land during prep, service, and close, so the money quietly expires.
The charges hide in your payouts
Error charges and refund adjustments are netted out of your deposits, not billed. Unless someone reads every platform statement line by line, you never see what you lost.
There's no one to hand it to
No back office, no finance team, no analyst. Working disputes across DoorDash, Uber Eats, and Grubhub becomes nobody's job — which means it doesn't get done.
Hand it off. All of it.
Dispute Dojo runs the entire recovery workflow so the disputes stop being your problem. The results still show up in your payouts.
Nothing lands on your plate
Our Recovery Analysts watch every platform, build every evidence package, and submit every case, with 100% human review before anything goes out. Your only job is the one you already have.
It pays for itself
Performance-based — we earn from what we recover. No long-term contracts. The service earns its keep out of money you'd already lost.
You see results, not tasks
Open the Merchant Portal between rushes: what was filed, what's in review, what came back. Checking in is the only task left, and it's optional.
Every dispute, handled by Dispute Dojo — visible to you.
You didn't file these disputes. Dispute Dojo did. The Merchant Portal shows what we caught, what we submitted, and what came back, so the first time you think about a dispute is when the money returns.
- Every case status, from claim to payout
- Every dollar recovered, by platform
- The full audit trail of what we submitted for you
Recovered this month
$758
In review
$89
Awaiting you
0
Start with the product that pays for the rest.
Most small restaurants start with Dispute Recovery: the portal and Ask Dojo come along with it, so you get visibility without buying a software project.
Dispute Recovery
Done-for-you recovery across DoorDash, Uber Eats, and Grubhub. Our Recovery Analysts handle evidence, submissions, and follow-up, with 100% human review on every case.
Learn moreMerchant Portal
Every case, status, and recovered dollar in one clean view. Check it the way you check the day's sales — nothing to learn, nothing to maintain.
Learn moreAsk Dojo
Ask plain-language questions about your disputes and refunds and get answers from your own data, with sources. No reports to build.
Learn moreFrequently asked.
Find out what you're owed.
Run a free recovery scan. Our Recovery Analysts will show you what's recoverable across DoorDash, Uber Eats, and Grubhub, with nothing to commit to and nothing for you to prepare.